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Privacy Policy

Last Updated: 11/29/2024

Welcome to ZINC Digital, LLC ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zincdigital.co (the "Site") and when we communicate with you via SMS messaging and email.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register on the Site
  • Make a reservation
  • Subscribe to our newsletter
  • Fill out a contact form
  • Participate in promotions or surveys
  • Opt-in to receive SMS messages or emails

This information may include:

  • Name
  • Email address
  • Phone number (including mobile numbers for SMS messaging)
  • Mailing address
  • Payment information (when applicable)

Automatically Collected Information

When you visit the Site or interact with our communications, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages you visit and the time and date of your visit
  • Operating system
  • Referral source
  • Interaction data (such as whether you open or click links in emails or SMS messages)

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our services
  • Process transactions and send you related information
  • Respond to your comments, questions, and requests
  • Send promotional communications via email and SMS messaging
  • Notify you about changes to our services
  • Monitor and analyze usage and trends to improve user experience
  • Detect and prevent fraudulent transactions and other illegal activities

SMS Messaging and Email Communications

By providing your email address and phone number, you consent to receive emails and SMS messages from us, which may include:

  • Transactional messages: Information about your account, reservations, or services you have requested.
  • Promotional messages: News, offers, and updates about our services and promotions.

Opt-Out Options:

  • Email: You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.
  • SMS Messaging: To opt-out of promotional SMS messages, reply "STOP" to any SMS message you receive from us. Message and data rates may apply.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

  • Cookies: Small data files stored on your device.
  • Web Beacons: Small graphic images used to understand browsing patterns and email engagement.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Site may not function properly without cookies.

Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party companies that assist us in operating our Site, sending communications, or providing our services.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition.
  • Legal Obligations: If required by law or in response to valid requests by public authorities.

Third-Party Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over the content, privacy policies, or practices of any third-party sites or services.

Security of Your Information

We prioritize the security of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our Site and communications are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Your Choices and Rights

  • Opt-Out of Communications:
    • Email: Unsubscribe using the link provided in our emails.
    • SMS Messaging: Reply "STOP" to any promotional SMS message.
  • Access and Update: You have the right to access and update your personal information at any time by contacting us.
  • Do Not Track Signals: Our Site does not respond to Do Not Track signals.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ZINC Digital, LLC
 1900 N Bayshore Dr. 1A/1B
Miami, FL 33132
Email: zinc@zincdigital.co
 Phone: 1 (954) 250-5581

By using our Site and providing your contact information, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure practices.